What's New

Wondering what's new at Crisis Text Line? Join us here for a regular roundup of all things community.

Understanding Culture in Crisis Support: Awareness and Accountability

We invite you to complete this training which is designed to help you deepen your understanding of cultural awareness and accountability, ensuring you’re equipped to provide the best possible support to individuals from all backgrounds, cultures, identities, and experiences.

Access the Course (Use Enrollment Key: Culture25)

Announcements

🔥 An updated layout for posts featuring threaded replies!
We’re thrilled to announce a brand-new feature designed to make conversations in our community even more engaging and organized — Threaded Replies! 🎉 With this new update going live today, you’ll now be able to: Reply directly to specific comments, creating a clear and organized conversation flow. Follow the threads of…
🎉 One Year of Impact. One Year of Community! 🎉
Hey everyone, Katelyn here – I’m part of the Community team at Crisis Text Line. 😊 As we mark one year of our new Crisis Text Line community, I’ve been reflecting on the incredible ways we’ve come together and supported each other. In just 12 months, over 10,000 of you have joined our community, jumping into more than…
Community End of Year Recap (2024 Edition)
As 2024 comes to a close, our team wanted to take a moment to reflect on all we’ve been able to accomplish as a community. This year, you - our volunteers - have made a lasting impact by providing vital support to those in need during some of their most challenging moments. What I’m particularly proud of from this year,…
🔥Join the Challenge: How many people can you help us reach this month?
On National Suicide Prevention Month, we want to join efforts with you all to show the true power of community to spread kindness! During this month, we are partnering with our You Good? Campaign to emphasize the importance of empathy and support by being attentive to the welfare of our family and friends. Why is this…
What's New Edition 7: June 2024
Hi there, Crisis Text Line Community! Welcome to the seventh edition of What’s New, our monthly roundup of all things new at Crisis Text Line and in our community. It’s been an exciting and busy month, so let’s jump right in! ✨Your Impact✨ Last month, we collectively supported 3,258 conversations on our platform! Not only…
Conversation Simulator Now Available on HOME with Improved Features! 🙌
As many of you know, we launched our new conversation simulator last year (see more details in this post) and have been working behind the scenes to improve how you use and access the tool based on all the great feedback this community has provided our team in the past few months. What the Conversation Simulator Does:…
Interested in being one of the first to test our new conversation simulator? Learn more below!👇
Hey there, community! As many of you know, our conversation simulator tool has been on pause during our transition to the new SAM model. That said, I’m excited to share that it's back in action, and this time we have brand new scenarios (including scenarios focused on SAM training) for you to try and test! 🤷‍♀️ What is the…
FREE AAPI Mental Health Resources and Celebrating Changemakers 🎉
As part of our commitment to raising awareness and creating space for mental health equity, we celebrate and honor AAPI mental health advocates. These changemakers inspire us by making a positive impact, providing assistance, and supporting those in need. Changemakers are active Crisis Text Line volunteers who take…
Are you looking for youth mental health advocacy opportunities?
As a Crisis Text Line volunteer, we encourage you to be a voice for young people struggling to find opportunities to support their mental health. You are not only a good listener but also a mental health champion, and we need you. We invite you to participate in your local communities by taking action on the Early Minds…
Introducing our February Changemaker, Chasity Rogers!
We are lifting up mental health Changemakers who embody Crisis Text Line's core values: Connect with Empathy, Center Equity, Get it Done Together, and Reflect and Evolve. Who is a Changemaker? We use the follow criteria to make our selection: Be an active volunteer within the past 3 months Be at least a level 3 volunteer…

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